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Longer arguments behind the work: what changes when platforms stop supplying the screen, and why capable teams still ship products nobody can explain.
PositioningThe platforms became APIs. Why AI agents still need interfaces.
Salesforce Headless 360 made the browser optional, and the wider MCP shift means the vendor no longer supplies the screen. Why that makes interface design more valuable, not less.
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The problemWhy smart teams still build confusing products.
It's almost never a competence problem. Complexity compounds one reasonable decision at a time, until the product no longer fits in a single head.
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